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HIP Chat integration is not working | Chatops

I tried to use the help command but did not get a reply

I tried to contact the bot with "help " command

used the folwing guide but didn’t help
https://docs.stackstorm.com/troubleshooting/basic_chatops_troubleshooting.html

i managed to connect with slack but no luck with hip chat

Please help
Here are my settings

HipChat settings (GitHub - hipchat/hubot-hipchat: HipChat adapter for GitHub's Hubot):

export HUBOT_ADAPTER=hipchat
export HUBOT_HIPCHAT_JID=@chat.hipchat.com
export HUBOT_HIPCHAT_PASSWORD=
#export HUBOT_HIPCHAT_ROOMS=
export HUBOT_HIPCHAT_JOIN_ROOMS_ON_INVITE=true

Make sure to correctly specify Hipchat Jabber ID and password. See: GitHub - hipchat/hubot-hipchat: HipChat adapter for GitHub's Hubot
Additionally, if it’s privately hosted server, - you’ll need more settings like st2chatops/st2chatops.env at 90998a8748e6d31ac0507f1b5d6706385ffb8965 · StackStorm/st2chatops · GitHub

Keep in mind, that official Hipchat end-of-life is February 2019 and it will be deprecated soon.